Every OptiPlax order is backed by a 60-day, 100% money-back guarantee — here's how it works.
Last updated: August 2026
Every OptiPlax order is backed by a 60-day, 100% money-back guarantee. If you are not completely satisfied with your results, you may request a refund within 60 days of receiving your order.
To request a refund, contact our customer support team at support@theoptiplax.com with your order number and shipping details. Our team will guide you through the return process.
Refund requests must be submitted within 60 days of the original delivery date. Please retain your order confirmation as proof of purchase eligibility.
Once your refund request is approved, please allow 5–10 business days for the refund to be processed and reflected in your original payment method, depending on your bank or card issuer.
The 60-day guarantee applies to all package sizes, including single-bottle, 3-bottle, and 6-bottle orders.
Original shipping charges, where applicable, are non-refundable unless the return is due to an error on our part.
If you have any questions about our refund process, reach out anytime at support@theoptiplax.com. We're happy to help.